At Instant Vehicle Check, operated by ASSUMETECH INC, we provide digital vehicle inspection reports to customers across the United States and Canada. All reports are delivered electronically via email, typically within two hours of purchase.
Refund Eligibility
- Refunds are only available before the inspection report has been delivered.
- Once the report has been generated and sent to the customer’s email, it is non-refundable.
- By placing an order, the customer agrees to this policy.
- If a customer does not receive their report within two hours, they must notify us at info@instantautohistory.com within 24 hours of purchase for review.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The report has already been delivered (via email or download).
- Incorrect or incomplete information was provided by the customer (e.g., wrong VIN or license plate).
- The customer changes their mind after the report has been delivered.
- The customer disagrees with the content or findings of the report.
All reports are based on publicly available data and visible vehicle information available at the time of processing.
Exceptions
- A full or partial refund may be issued only if:
- The report was not delivered due to a technical error or system failure on our end.
- The customer contacts us within 24 hours of purchase and the report has not yet been processed or delivered.
All refund requests must be submitted to info@instantautohistory.com and must include the order number and reason for the request.
Contact Us
For questions regarding this Refund Policy, please contact us:
Email: info@instantautohistory.com